Rental Agreement
Version 2026-08-02
This is the agreement between you ("you") and Tilt Dumpsters ("we," "us," or "Tilt") for the rental of a towable dump trailer. When you check the box and reserve a rental on tiltdumpsters.com, you're agreeing to everything below for that rental. We've kept it short and in plain English on purpose — please read it. The exact prices, dates, dumpster size, included weight, and per-day and per-ton rates for your rental are the ones shown to you on the booking screen at the time you book; those numbers are part of this agreement.
1. Agreeing online
You agree to do business with us electronically. Checking the agreement box and reserving online has the same legal effect as a signature on paper, and we may send notices, receipts, weight tickets, and updates to you by text and email. You can always reach a human — call or text (256) 333-TILT or email hello@tiltdumpsters.com.
2. What your rental includes
Your quoted total covers delivery, the included rental window, the included disposal weight, and pickup — all shown at booking. We drop the trailer at the spot you tell us, you fill it, and we come back and haul it away. That's it.
3. Your card on file
When you book, we securely save your payment card but do not charge it that day. We charge the quoted total to your saved card when we deliver. By booking, you authorize us to keep your card on file and to charge it for the quoted total and for any additional fees that come up under this agreement — extra days, weight over the included amount, contamination or prohibited-item handling, a wasted trip, or damage to the trailer. We'll text you a heads-up before charging anything beyond the quoted total (for weight, we send you the scale ticket first). This authorization stays in effect through your rental and for up to 120 days after pickup so we can settle any final charges.
4. What you can put in it
General household junk, furniture, and construction and demolition debris are all fine. When in doubt, just ask us first.
5. What you can't put in it
Some things we can't legally or safely haul. Unless we've approved it in writing first, please keep these out of the trailer:
- Hazardous waste, chemicals, solvents, and asbestos
- Liquids of any kind, paint, oil, fuel, and propane or other tanks
- Batteries, tires, and electronics
- Appliances containing refrigerant/Freon (fridges, freezers, AC units)
- Medical or biohazard waste
- Hot or smoldering material (e.g. fresh fire/ash debris)
- Whole tree stumps and root balls
You're responsible for what goes in the trailer and for any fines, penalties, special-handling costs, or extra disposal fees caused by prohibited materials. If we find prohibited items, we may charge the actual cost to handle them, plus a handling fee, to your card on file, or decline to haul the load until it's corrected.
6. Weight and loading
Load level — don't overfill. Material has to sit at or below the top rail so we can legally and safely tow it. Please don't mound it over the top. Heavy solid fill — dirt, concrete, brick, and other masonry — is very dense, so keep it to roughly the bottom foot of the trailer. If a load is overfilled and can't be towed safely, we may need to make a return trip, which carries a fee.
Weight. Your rental includes a disposal weight allowance (shown at booking). If the load weighs more, we charge the per-ton overage rate shown at booking for the excess and text you the scale ticket. The weight limit is also a towing-safety limit, so an overweight trailer may have to be partially unloaded before we can take it.
7. Where it goes — placement and your driveway
You choose where the trailer sits, and you confirm that spot and the path to it can bear the weight of a loaded trailer and our truck. A loaded dump trailer is heavy and rests on wheels and a jack. We are not responsible for damage to driveways, parking pads, aprons, curbs, sidewalks, lawns, landscaping, or other surfaces from ordinary, careful delivery, placement, and pickup at the spot you designate. If you're worried about your surface, ask us about putting boards down — but surface protection isn't guaranteed, and by choosing the placement spot you accept the risk of surface wear or marking there.
Please make sure the spot is clear and reachable on your delivery and pickup days. If we can't deliver or pick up because the spot is blocked, the path is impassable, the ground is too soft, or it's unsafe, a wasted-trip fee may apply. We won't place a trailer where our truck is likely to get stuck or where placement is clearly unsafe.
8. Don't move or tow the trailer
Only Tilt moves the trailer. Please don't hitch, tow, drag, lift, or otherwise relocate it once it's placed — it's a titled, road-going piece of equipment and moving it is unsafe and against this agreement. While the trailer is at your location, you're responsible for keeping it safe; you're responsible for loss or damage beyond normal wear and tear, including theft, vandalism, fire, and any damage caused by moving it or by improper loading, up to the cost to repair or replace it.
9. Underground and hidden hazards
We can't see what's underground. We're not responsible for damage to underground utilities, irrigation/sprinkler lines, septic tanks or fields, private wells, drainage, or other below-surface conditions at the placement spot. If any of these are near where you'd like the trailer, tell us before delivery so we can pick a safer spot.
10. Permits and HOA rules
If your street, neighborhood, or HOA requires a permit or approval to place the trailer, getting and paying for it is your responsibility, along with any fines or fees that come from placement on your property. The trailer normally sits on your own driveway, so most renters won't need anything.
11. Photos, video, and marketing
We may take time-stamped photos of the placement spot and the load for safety, billing, and our records — for example, a photo of your driveway before we set the trailer down.
We also like to show off the work. You give Tilt permission to photograph and record video of the trailer, our equipment, the placement location, and the load — including from a camera mounted on the trailer during drop-off and pickup and a camera inside the trailer that captures a time-lapse as it fills — and to use that footage in our marketing, website, and social media. This permission is royalty-free and ongoing. It covers the job and our equipment, not you personally: if a recognizable person appears as the focus of a piece of content, we'll only feature them with their separate okay. We'll make a reasonable effort to avoid showing anything that personally identifies you (like documents or mail in the load), and if a clip ends up somewhere you'd rather it not, just tell us and we'll take it down. Prefer we not film at your place at all? No problem — let us know when you book or before delivery and we'll keep the cameras off; it won't affect your service.
12. Extra days, early pickup, changes, and cancellations
Extra days: Keeping the trailer past the included window is billed as the flat weekly price shown at booking plus the per-day rate shown at booking for each additional day beyond the included window. It is charged to your card on file. Self-service extend: If you extend online after delivery to add more days, those days are billed at our posted extension rate instead — higher than the per-day rate above, since it holds a unit that could otherwise go to another customer. The exact charge is shown on your booking's manage page before you confirm, and charged to the card on file. Additional hauls: Your rate includes one haul (delivery and pickup) with the disposal weight shown at booking. If a job needs more than one trip — you fill it, we empty it and bring it back for more, or an overweight load has to be taken in parts — each additional haul is billed at our additional-load rate, and we text you before charging it. Early-return rebate: If we pick up by the early-return day shown at booking, we credit the stated rebate back to your card. Changes & cancellations: Need to reschedule or cancel? Just contact us before your delivery date and we'll work it out. Because we don't charge until delivery, cancelling before delivery means no charge.
13. Responsibility between us
You agree to take responsibility for, and to hold Tilt Dumpsters and its owners and team harmless from, claims, damages, fines, and costs (including reasonable attorney's fees) that arise from the materials you load, the placement spot and surface conditions you choose, unsafe or improper loading, prohibited materials, moving the trailer, or your failure to get a required permit. You take on the risk of loading the trailer and of what's placed in it.
14. Limitation of liability
The trailer and our services are provided "as is." To the fullest extent permitted by law, Tilt Dumpsters' total liability for any claim arising out of a rental is limited to the amount you paid for that rental, and we are not liable for indirect, incidental, or consequential damages. Nothing here disclaims anything that can't be disclaimed under applicable law.
15. Text messages
The SMS terms that apply to booking texts — frequency, rates, and how to opt out — are part of this agreement and are spelled out in our SMS Terms. How we handle your information is in our Privacy Policy.
16. Governing law
This agreement is governed by the laws of the State of Alabama, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Madison County, Alabama.
17. The fine print
The version of this agreement in effect when you book is the one that applies to that booking; we may update it for future bookings, and the version number above reflects the current one. This agreement, together with the details and prices shown to you at booking, our Terms of Use, and our Privacy Policy, is the entire agreement between us for your rental. If any part of it can't be enforced, the rest still applies.
Questions?
Call or text (256) 333-TILT or email hello@tiltdumpsters.com before you book — we'd rather sort anything out up front.
